Processing & Handling Time
We process all orders within 1-3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out based on the delivery timeline below.
Shipping Within the United States
- Processing Time: 1-3 business days
- Transit Time: 5-8 business days
- Shipping Cost: Free
International ShippingÂ
- Processing Time: 1-3 business days
- Transit Time: 6-12 business days
- Shipping Cost: Free
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to reflect.
Delays & Lost Packages
While we strive to meet delivery timelines, delays may occur due to customs, carrier issues, or unforeseen circumstances. If your package is delayed beyond the estimated timeframe, please contact us at support@kusiclothing.com.
We are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please check with your local post office or carrier.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. If an incorrect address is provided, we are not responsible for reshipping fees or lost packages.
Contact Us
For any shipping-related inquiries, feel free to contact our support team at:
- Phone: +1 (513) 877-9188
- Email: support@kusiclothing.com
- Address: 1128 Superior St, Bellefontaine, Ohio 43311, United States