At Kusi, we aim to provide a smooth and hassle-free shopping experience. Below, you’ll find important details about orders, shipping, returns, and more.

Order Processing

  • Orders are processed within 1-3 business days.
  • A confirmation email with tracking details will be sent once shipped.

Shipping Policy

  • Free shipping on all orders.
  • We ship within the USA and internationally.
  • USA delivery time: 5-8 business days.
  • International delivery time: 6-12 business days.

Returns & Refunds

  • Returns accepted within 30 days of purchase.
  • Items must be unused and in original packaging.
  • Refunds are issued within 5 days after the returned item is inspected.
  • A $10 restocking fee applies to all returns.

Warranty

  • One-year limited warranty covering manufacturing defects.
  • Normal wear and tear or accidental damage is not covered.

Payment Methods

  • We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.
  • All transactions are securely processed for a safe checkout experience.

Customer Support

For any assistance, feel free to reach out to us:

  • Phone: +1 (513) 877-9188
  • Email: support@kusiclothing.com
  • Address: 1128 Superior St, Bellefontaine, Ohio 43311, United States

Thank you for shopping with Kusi.